Shipping/Returns


SHIPPING

Please note that these products are artisan and hand-made and will need at least 5 days to prepare & process after order is complete. All orders will arrive within 3-5 business days AFTER preparation & processing is complete. So in total shipping can take a total of 2 weeks from the date of the purchased product(s).

I ship via USPS.

I only ship Monday-Friday. I do not ship Sat-Sun. All orders will take up to two weeks to get to you. 

Please allow additional 2-4 days processing for major holidays and severe weather changes.

Please allow up to 24 hours for email responses and 48 to 72 hours during holidays.

  • Once your order is shipped you will be notified via email or phone number a confirmation and tracking number.
  • International shipping is available for certain countries please email millennialnaturals@gmail.com
  • If you, the consumer, made an error on your shipping info and your package is returned it is your responsibility to pay for the shipping costs again.
  • Once order has shipped and tracked, Millennial Naturals is not responsible for lost, stolen, or damaged goods while in transit.
  • For large wholesale orders and shipments please email us at millennialnaturals@gmail.com

RETURNS

Due to the nature of our products we are unable to issue refunds or accept returns. ALL SALES ARE FINAL. Shipping fees are non- refundable.

Eligible items may be exchanged for store credit.  Exchanged items must be unused and in original package with original seal on it, no exceptions. This exchange must be made within 48 hours after item(s) received. Return shipment will be paid by the customer. Please notify Us via email concerning the exchange FIRST in order for the exchange to be validated.

If you received an incorrect or defected item(s) please notify Us within 48 hours, with pictures & receipt of the incorrect/defected item(s) and We will resolve the issue. Once the incorrect item is opened and used it cannot be returned, exchanged, and non-refundable! If you are unsure just ask!

**Please also be aware that shipping fees are non refundable, we are not responsible for any return shipping costs.***

**Please double check your order before placing them!**

Our Shipping and Return Policy is subject to change without notice please check the website regularly to be aware of new updates!